To ensure social distancing is maintained inside the terminals, GMR's two leading airports in Delhi and Hyderabad have put up floor marking at various places and have also installed AI-based passenger tracking system, which sends alerts to terminal staff if it detects any breach of social distancing norms at the entry gates, check-in, security check and security hold areas. In line with the Government of India's Digital India vision, they have also come up with a first of its kind contact less food ordering and payment solution at the airports by partnering with HOI, a cognitive and intuitive travel app that helps the travelers navigate the airport seamlessly. Passengers can avail this facility by simply downloading the app on their Android or iOS device, sign-up and add their upcoming flight's travel details.
In view of the pandemic situation, Delhi International Airport Limited (DIAL) has ensured that fresh air is injected inside the terminal every 10 minutes after passing it through HEPA filters and UV-C lighting, which cleans air from any kind of pollutants.
GMR Hyderabad International Airport Limited (GHIAL) has been a pioneer in exploring new technology-driven ways to transform the airport services into a safe and secured contact-less travel experience for passengers. It is the only airport in the country that already has an advantage of paperless end-to-end e-boarding facility for all domestic travelers. This robust contact-less boarding is a safe mode of airport travel for passengers as it fully covers all the key passenger processes end-to-end at the airport viz. starting from entry to terminal and including check-in, security check, boarding gate and finally the boarding bridge check before entering the aircraft thereby eliminating the need to manual stamping of boarding cards etc.